About SilverCloud
We’re Scotland’s leading independent IT, cyber and communications partner, supporting SMEs, mid-market organisations and national brands with modern, scalable and cost-effective technology solutions.
Who We Are
Founded in 2014 by CEO Tony Quinn, our mission is simple: deliver outstanding technology outcomes through honest advice, proactive service and a personable, human approach.
We’re Scotland’s leading independent IT, cyber and communications partner, supporting SMEs, mid-market organisations and national brands with modern, scalable and cost-effective technology solutions.
What We Do
We help businesses stay connected, secure and future-ready through managed IT, cloud, cybersecurity, communications and connectivity.
Why We Do It
Most businesses don’t realise how much their current setup is holding them back. We exist to change that.
Fearless growth starts with the right tech foundation.
800
Organisations
50
Staff
3,500+
Users
SilverCloud have shown real agility and flexibility, always taking time to understand our needs and tailor their support accordingly.
SilverCloud have set a new benchmark for what great IT partnership looks like; technically excellent, people-focused, and a genuine pleasure to work with.
Sara Jackson
CEO, The Scotch Whisky Association
Our Values
We’ve grown our business by building strong relationships based on respect, empathy and trust. We apply four key values in everything we do. Everyone who works for us live these values and demonstrate them whenever possible.
We are
proactive
We’re always looking for new opportunities to help our clients, and to head off problems before they arise. We start by asking questions, so that we fully understand what each client needs before we even start to design a solution.
We are
passionate
We never run out of energy or enthusiasm. We’re obsessed with knowing all about the latest products and finding ways to use them that will transform our customers’ communications.
We are
professional
We keep our promises. If we don’t know the answer to a question, we say so. We’ll do our homework and come back with the information you need. We speak clearly, using plain language.
We are
personable
We do this work because we love it, and we never forget that our business is about people. A customer is not just a tick on a chart – we try to connect with everyone in a personal way.
What You Get When You Partner with SilverCloud
Stronger
Resilience
24/7 monitoring, AI-driven self-healing automation and industry-leading SLAs
Less Downtime,
Faster Fixes
80% of tickets resolved on first touch and sub-10 second call pickup
Smarter
Scaling
Modern tools and automation that help you grow without adding headcount
Confident
Decision Making
Clear roadmaps, proactive reviews, and data-driven guidance
Happier, More
Productive Teams
Technology that simply works, backed by friendly, human support
Improved
Security Posture
A layered cyber defence built for today’s threats
Meet the Leadership Team
Founded in 2014 by Tony Quinn, SilverCloud set out to deliver clear, dependable IT that keeps businesses connected, secure and ready for the future. Our approach has always been honest advice backed by proactive, high-quality support.
Tony Quinn
CEO
Mark Gibson
COO
Brian Gifford
Head of Finance
Kenny Watson
Automation and Technology Director
Paul Sanderson
Chief of Staff
Gillian Murphy
Executive Operations
Co-Ordinator
Liam Doolin
Service and
Delivery Director
